Professional Biography John Inman

John Inman, Ed.M., PHR
Leadership Development Manager

T-Mobile USA
2999 SW Sixth Street
Redmond, OR 97756
541-497-3774 PCS

From Oregon State University:
     B.S. Business Management
     B.S. Animal Science/Pre-Vet
     Ed.M. Adult Education
Fielding Graduate University
     Current Ph.D. student in Human and Organization Systems
Certified Professional in Human Resources, PHR
Certified in Team Management Systems OD Tools
Certified DDI (Development Dimensions International) Facilitator

John Inman-Unlocking Wisdom to Lead in a Complex World

Over 20 years building organizational practices and structures attracting and retaining high quality team members and profitably delivering high value to customers. Develops trust and rapport with people of diverse backgrounds, cultures, ages, and professional and technical levels. Leads organizational change, fosters team cohesion and increases employee morale and performance. Agile in dynamic environments and able to move initiatives forward successfully.

Training Mission: Dedicated to the development of capacities and capabilities in adults for change and growth

Leadership Mission: There is nowhere to go and nothing to do except be of service

Teaching and Development Expertise

Conversational Leadership: Conversational model on developing and leading high performance teams
Process Facilitation:
Unlocking the wisdom in groups through Focused Conversation, World Cafe, and other conversational frameworks
Leading in a Human Centric Organization
Management: Coaching to create high performance team members and teams
Team Building: Building high performance teams 
Culture Development: Mission, Vision, Values, and Value Target development
Communications: Conversational models to create trust, rapport, and learning
Social and learning styles: Developing trust and rapport through pacing and matching
Service: Creating outstanding internal and external customer service
Relationship Building : Developing relationships based on trust, rapport, and respect
Consultative Sales: Professional sales and strategic partnering to create and keep customers
Hospitality: Creating operations, teams, and team members that deliver high levels of hospitality to guests in the hospitality industry

Research Focus

Doctoral research focus is social transformation through multi-generational dialogue using The World Cafe within a living systems framework
Process Facilitation
Living Systems
Sustainable Systems
Conversational Learning
Conversational Leadership
Collaborative Learning Strategies
Learner Centered, Outcome Based Frameworks
Story Telling

Selected Publications

  • My Philosophy of Learning and Teaching
  • Leadership Research Paper
  • Conversational Leadership Paper
  • A self conversation on man and nature
  • Masters of Education Online Portfolio
  • Integrating the Organizational Community
  • Experience

    Mobile telecommunication leadership development
    Hospitality Industry training and organizational development leadership
    Technology Industry business development leadership
    Small to Medium size Enterprise startup
    Quality Improvement consulting, training, and organizational development
    Scientific Chemical and Supply Distribution leadership to biotech industry
    Critical Care Hospital consultative sales and sales training


    John is part of a national leadership development team based out of T-Mobile USA corporate. He is remotely deployed at the Redmond Oregon Customer Care call center and is responsible for the development of a leadership team of 100. He came to T-Mobile USA after two and one half years at Kah-Nee-Ta High Desert Resort and Casino as the OD and Training Manager where he was responsible for the development of a team of 60 leaders. John completed his masters degree in adult education with a focus on organizational development and training in 2003 after over 25 years on the operational value delivery side of organizations and is now working on his doctorate. John has always had a passion for the development of organizations that support the creation of high performance teams and team members. He decided to dedicate his career to that end when he made the commitment in time and dollars to complete the three year masters program at OSU while working full time and supporting his family.

    John has been developing team members for years as a manager and trainer and has a passion for the development of learners of all ages. He is operational fluent and understand all aspects of an organization, particularly small to medium size enterprises where he has spent most of his career. He helped start and develop a successful software company in the 90's and has worked in three other technology companies as a marketing executive. He has been on the start up team for several other organizations as well and understands what it takes to build a quality managed and customer responsive organization. As a consultant he worked with over 30 clients helping develop cultures that support quality management and customer responsiveness. John is technology fluent and understands effective technology implementations that are not based on blue sky usage or bells and whistles that are unnecessary and expensive.

    Focus on Service

    Seva Foundation  

    Three weeks in South India volunteering at LAICO-Aravind Eye Care System: Focused on introducing learner-centered methodologies into the training institute. Continued work with Seva and Aravind.

    Plan Loving Adoptions Now, Inc. (Now closed)  

    Consulting on organizational development and marketing. Provide workshops for leadership and team members on delivery of mission to adoptive parents. Past Vice Chair of the board of directors.


    Past board member and VP of Sigs and Gigs for chapter. Focused on helping build outreach to regional groups and interest groups

    Aspire, Oregon Student Assistance Commission  

    Work with Sheridan High School students helping them access continuing education opportunities and fund their education through access to grants and scholarships


    Was on board of the Central Oregon chapter of SHRM.

    Boys and Girls Club of Central Oregon  

    Was active board member on the regional board of directors

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