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John Inman, Ed.M., PHR Leadership Development Manager T-Mobile USA From Oregon State University: |
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John Inman, Ed.M., PHR Leadership Development Manager T-Mobile USA From Oregon State University: |
Over 20 years building organizational practices and structures attracting and retaining high quality team members and profitably delivering high value to customers. Develops trust and rapport with people of diverse backgrounds, cultures, ages, and professional and technical levels. Leads organizational change, fosters team cohesion and increases employee morale and performance. Agile in dynamic environments and able to move initiatives forward successfully.
Conversational Leadership: Conversational
model on developing and leading high performance teams
Process Facilitation: Unlocking the wisdom in groups through Focused
Conversation, World Cafe, and other conversational frameworks
Leadership: Leading in a Human Centric Organization
Management: Coaching to create high performance team members and teams
Team Building: Building high performance teams
Culture Development: Mission, Vision, Values, and Value Target
development
Communications: Conversational models to create trust, rapport, and
learning
Social and learning styles: Developing trust and rapport through pacing
and matching
Service: Creating outstanding internal and external customer service
Relationship Building : Developing relationships based on trust, rapport,
and respect
Consultative Sales: Professional sales and strategic partnering to create
and keep customers
Hospitality: Creating operations, teams, and team members that deliver
high levels of hospitality to guests in the hospitality industry
Doctoral research focus is social transformation through multi-generational
dialogue using The World Cafe within a living systems framework
Process Facilitation
Living Systems
Sustainable Systems
Conversational Learning
Conversational Leadership
Collaborative Learning Strategies
Learner Centered, Outcome Based Frameworks
Story Telling
Leadership
Coaching
Mobile telecommunication leadership development
Hospitality Industry training and organizational development leadership
Technology Industry business development leadership
Small to Medium size Enterprise startup
Quality Improvement consulting, training, and organizational development
Scientific Chemical and Supply Distribution leadership to biotech industry
Critical Care Hospital consultative sales and sales training
John is part of a national leadership development team based out of T-Mobile USA corporate. He is remotely deployed at the Redmond Oregon Customer Care call center and is responsible for the development of a leadership team of 100. He came to T-Mobile USA after two and one half years at Kah-Nee-Ta High Desert Resort and Casino as the OD and Training Manager where he was responsible for the development of a team of 60 leaders. John completed his masters degree in adult education with a focus on organizational development and training in 2003 after over 25 years on the operational value delivery side of organizations and is now working on his doctorate. John has always had a passion for the development of organizations that support the creation of high performance teams and team members. He decided to dedicate his career to that end when he made the commitment in time and dollars to complete the three year masters program at OSU while working full time and supporting his family.
John has been developing team members for years as a manager and trainer and has a passion for the development of learners of all ages. He is operational fluent and understand all aspects of an organization, particularly small to medium size enterprises where he has spent most of his career. He helped start and develop a successful software company in the 90's and has worked in three other technology companies as a marketing executive. He has been on the start up team for several other organizations as well and understands what it takes to build a quality managed and customer responsive organization. As a consultant he worked with over 30 clients helping develop cultures that support quality management and customer responsiveness. John is technology fluent and understands effective technology implementations that are not based on blue sky usage or bells and whistles that are unnecessary and expensive.
Three weeks in South India volunteering at LAICO-Aravind Eye Care System: Focused on introducing learner-centered methodologies into the training institute. Continued work with Seva and Aravind.
Consulting on organizational development and marketing. Provide workshops for leadership and team members on delivery of mission to adoptive parents. Past Vice Chair of the board of directors.
Past board member and VP of Sigs and Gigs for chapter. Focused on helping build outreach to regional groups and interest groups
Work with Sheridan High School students helping them access continuing education opportunities and fund their education through access to grants and scholarships
HRACO www.hrcentraloregon.org
Was on board of the Central Oregon chapter of SHRM.
Boys and Girls Club of Central Oregon http://www.bgcco.org
Was active board member on the regional board of directors